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Reactivate an Account

Thank you for choosing to reactivate your account! This form is for previous play.net account holders who would like their account reactivated. We'll need the following information to identify your account and reactivate it with the subscriptions and characters that you would like.

For information on how long we keep characters active, please see the rules of conduct. Account names are saved in the database for a minimum of 365 days.

Please note: Accounts are reactivated by our customer service staff on the next business day. You will receive email notification after your account is activated.

Required Reactivation Information

First Name

M.I.

Last Name

Contact Email

Deactivated Account's Name

Deactivated Account's Security Question Answer
Please supply us with the answer to your security question in the box below. The default security question is: "What is your mother's maiden name?" If you changed this to something else, however, you will need to supply that answer instead. If you cannot recall your security question's answer, please indicate such.

Subscription(s) to Reactivate

CyberStrike 2 DragonRealms

DragonRealms Premium DragonRealms Platinum

DragonRealms: The Fallen GemStone IV

GemStone IV Premium GemStone IV Platinum

GemStone IV: Shattered Modus Operandi

Modus Operandi Premium Alliance of Heroes

Alliance of Heroes Premium

Character(s) to Reactivate

Special Offer Code
Do you have a special offer code? Enter your code here!

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