Customer Service >> Billing/Account Issues
For answers to many Frequently Asked Questions about your
account, please be sure to check out the Account
and Billing FAQ!
How can I check my subscriptions?
directly to the page with your subscription information, click
here (you will need to log in to see that information)!
How do I reactivate a closed account?
If you have previously had a play.net account with us and would like
to reopen it, please see our reactivation
form for instructions. (Welcome back!)
How do I change my billing information? Do I need to call
Our website can handle most billing changes without needing to contact customer
You can get to your account information by clicking here.
This page is full of links that allow you to change your password, your email
address, your credit card information, and your address and phone numbers.
Should you choose not to use the website, you can contact our customer service
11 a.m. to 6 p.m. Eastern
Monday through Friday
Alternately, you can write us email using the "Email Us" button,
Question still not answered? You can head back to the
previous page to check out your list of options again, or you can click
the button to .