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To expediate your customer service request, we recommend that you log in first.

If you are not able to log in for some reason, you may also send us mail about your concern at:

cs2feedback@simutronics.com

Please provide your name, account name (if applicable), the name of your character (if applicable), and the name of the game you are writing about (GemStone IV, GemStone IV Platinum, DragonRealms, DragonRealms Platinum, etc. -- if applicable). Please make the subject of your letter "General".

Thank you!

 
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