Customer Service >> Suggestions
Hey, I've got a great idea! Where do I send it?
We love to hear suggestions from our players! Just send them along to Customer Service
with as many details as you have. From there, we'll pass your suggestions along
to the CyberOp that's in charge of that area of design, so he or she can
look it over and see if we can use it. You probably won't hear back from the
CyberOp, but that doesn't mean we didn't like your suggestion, or that we
won't use it. We'd rather spend time implementing suggestions than writing players
thanking them for them, and we think our players feel the same way.
have a cool suggestion! Can I design it for the game?
Unfortunately, only CyberOps can implement suggestions and ideas. However,
we encourage you to send them along!
sent you a suggestion, and you never used it!
Not all suggestions that we get can be used. Some aren't feasible for our system,
others need to wait for a while, and some just aren't possible at this time.
So if your suggestion isn't used, it doesn't mean we didn't like it, or that
it wasn't good. It just might need to wait a bit.
Will I be compensated for my suggestion?
Unfortunately, with all the
suggestions that we get, we cannot compensate you if your
suggestion is used. However, just seeing your idea in
action is a kind of compensation in and of itself.
How come only CyberOps can put my suggestions in the
Only CyberOps have the tools and know-how to make things for the game and
make certain they work correctly, since they've been specially trained to do
so. We cannot make these tools available to everyone, since they're proprietary
information, so instead we ask that you send your suggestions to us and let
us do the building.
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