GameMasters (GMs) handle everything from customer interaction
to content creation. Typical GM activities include handling questions
about technical issues and basic gameplay, running merchant events and
storylines, organizing weddings, and designing and building new areas
and systems. A wide variety of skills are required, although in some cases
GMs specialize at what they do best -- dealing with customers, writing,
programming or other tasks.
GameHosts are the liaison between GM's and the
players when it comes to technical issues in the game. They are the basic
"frontline" in the chain of Customer Service.
They are required to have a good knowledge of the game and should be able
to answer questions about basic technical issues and general gameplay. Hosts
can also get involved in planning large-scale roleplaying events with GMs,
acting as "extras" or "cast members" at special events
and festivals, and sometimes helping to test out new systems and game mechanics
for the GM staff.
Onsite Staff are the full-time employees of Simutronics
Corporation. We have occasional openings in customer service, art, software
development, web development, and production at the St. Louis office. (All
GMs, Hosts, Mentors and Monitors are volunteers or offsite contractors.)